Depiction of Customer Onboarding Flow (User view)


See if you are eligible for discounted or FREE rates for eligible California LifeLine recipients.

The Pink Envelope

After signing-up for a package plan, TC Telephone LLC  will contact the California LifeLine Administrator to start the application process for you. We suggest that you watch for the pink envelope containing the application packet from the California LifeLine Administrator. After you receive the application packet, please complete, sign, and submit your application before the due date to stay qualified. Typically, the California LifeLine Administrator makes a decision within 7 days of receiving the application. To learn more, go to Program Guidelines at

Pink Envelope

Affordable telephone service is within your reach!